Contacts

Write to support — we reply by email.

Support

The support address will appear here once it is set in the service configuration.

If your question is about a specific order, include its number — that gets it sorted faster.

Run a café, bakery or store? The terms and the steps to join are on the page for venues.

The seller of a bag is the venue that packed it. Alu is an intermediary: we list venues' offers and take reservations.

The legal details of Alu and of the selling venues will appear here together with the final version of the documents.